Local Business Directory Jobs Employment Entertainment Restaurants Coupons Attractions
Apply Now
View RSS Feed

IT Process Manager

« Back

Job Description:

Job Type: Full-time
Salary Range: $55,000 to $65,000

Responsible for client system tracking/auditing. Inside sales development and quoting. Provide knowledge, solutions, and customer service. Develop internal audit programs and procedures.

• Reconcile client network/systems with management tools.
• Source new sales opportunities as identified by auditing/inventory analysis.
• Route qualified opportunities to the appropriate team member for further development.
• Develop and automate reporting processes both internally and client facing.
• Update internal documentation and policies, make recommendations as needed.
• Audit internal IT services for Cisco Meraki, Datto RMM, Cisco Endpoint, Dell/HP Hardware, Computer Warranties, Systems patching, password management, Office 365
• Oversee internal support systems and hold team members accountable.
• Evaluate and implement IT documentation solutions.
• Understand customer needs and requirements.

• Proficiency in assessing and auditing various technical environments, including networks, systems, databases, and applications. Familiarity with vulnerability scanning tools, penetration testing methodologies, and security assessment frameworks.
• Experience with security technologies such as firewalls, intrusion detection/prevention systems, and encryption methods. Excellent analytical skills with the ability to assess complex technical environments and identify security vulnerabilities.
• Excellent problem solving, analytical, communication and interpersonal skills.
• Proven knowledge of customer service operations.

• Bachelor’s Degree
• 5 Years IT Experience
• Effective verbal and written communication skills
• Extensive knowledge of MS office applications
• Must complete a background check

• Health & Dental Insurance
• 401(K) Match
• Flexible work hours
• Paid time off

To apply, send your resume and cover letter to


Please be sure to mention you saw this position posted on

Contact Information:

Job Link: Company Website

Share by Email