Youth Services Clerk
- Job Category: Customer Service
- Education: N/A
- FT/PT: Part-Time
- Company: Salina Public Library
Job Description:
The youth services clerk position at Salina Public Library provides high-quality, friendly and professional services. In this position, staff assists patrons with a variety of needs. Services include checking materials out, providing excellent customer service, working with technology, shelving and more. This position requires an individual who will actively strive to develop positive, ongoing relationships with patrons while identifying opportunities to market library services and actively promote library programs. To be a part of our library team, a positive attitude, flexibility and willingness to work well with everyone is required.
Reports To: Head of Youth Services
Hours/Schedule: Part-Time
Wednesday: 6-8:30 p.m.
Saturday: 9 a.m.-6 p.m.*
Sunday: Noon-6 p.m.*
*Every other weekend.
Additional days/times as needed for coverage.
Schedules are adjusted as needed for the Library.
Starting Pay: $13.50/hour
Full Pay Range: $13.50-17.50/hour
Benefits:
• paid time off after 1 year of service
• EAP
• paid webinars, workshops and more
• wage level system with set performance-based increases
Minimum Education: High school diploma or equivalent
Work Experience:
• Customer service experience preferred, but not required.
• Library experience preferred, but not required.
Supervisory Experience: Not required
Duties & Responsibilities
The Youth Services clerk must…
• shelve, place items in appropriate locations and straighten materials as needed.
• monitor the self-check station and check out materials.
• locate and retrieve materials from several locations throughout the library.
• have basic math skills and be responsible to conduct payment transactions. A cash drawer must be maintained.
• issue library cards, answer a variety of questions related to patron accounts, library collections and events and provide education.
• operate a multi-line phone system.
• complete various opening and closing tasks.
• develop and complete a yearly work plan with the department head.
• support the library’s mission and provide exceptional customer service, whether to patrons or co-workers.
• under general guidance, have the ability to work honestly and independently.
• be reliable. Work scheduled hours, show up ready to work on time and use breaks appropriately.
• maintain a general knowledge of programs and services offered by the wider library.
• communicate clearly, accurately and in a timely manner with a diverse set of patrons and co-workers.
• be willing to help in any area of the library as needed.
• be able to enforce library policy and follow procedure in a variety of situations, including high stress or confrontational interactions.
• prepare for and participate in staff and project team meetings.
• help to maintain organized and tidy library spaces.
• demonstrate professional behavior and comply with library policies and procedures, including adhering to library dress code.
• perform other duties as assigned.
Requirements
• Valid Driver’s License.
• Pre-employment drug screen. (post-employment drug screen may also take place)
• Pre-employment background check.
• Basic keyboarding skills.
• The ability to work with a variety of technology equipment and applications including, but not limited to, word documents, spreadsheets, internet browsers, email, and Google Drive.
Physical Demands / Work Environment
• Light to moderate physical work
• Lifting, carrying, and pushing up to 40 pounds with or without assistance.
• Frequent lifting, carrying, standing, walking, bending, climbing stairs, twisting, reaching, pulling, and pushing.
• Speech and hearing abilities to maintain communication with patrons and co-workers.
• Vision to read and interpret reports, written documents, and electronic communications.
• Work is primarily indoors, with some outdoor work for book drop pickups and other Library event assistance.
ADA/EOE
*The above position information is intended to describe the duties of an employee in general terms and does not necessarily describe all of his/her duties or responsibilities.
How to Apply
Complete the online application and Attach your resume by clicking the APPLY HERE link under Contact Information below:
A quick video introduction of yourself with an explanation of why you would like to work at Salina Public Library is also appreciated but not required. This can be sent by email to youthservices@salinapublic.org.
If you have additional questions, please contact Katie Pearson, Department Head of Youth Services youthservices@salinapublic.org, 785-825-4624 x231.
The position is open until filled.
Please be sure to mention you found this position KansasJobsLink.com
Contact Information:
301 W Elm
Salina, Kansas 67401
Job Link: APPLY HERE
