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Salina Regional Health Center
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Call Center Associate

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Job Description:


Position Summary:

Operates SRHC customer call center for the health center as a single access contact to the public, patient, physician and internally in a busy consolidated call center environment. Provides routine information, on-call schedule information, monitors alarms, pages codes and directs calls to appropriate areas for all campuses. Responsible for answering calls to the main number at SRHC as well as the SRHC Physician Exchange. Also responsible for proper administration of radio paging and alarm notification for multiple campuses.


Minimum Education

High School or equivalent; Must be 18 years old

Minimum Experience

1-2 years experience in a clerical position with computer skills

Must pass typing test at 35 wpm or more

Required Registration/License/Certification


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