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Customer Service Representative

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Job Description:

Customer Service Representative
We are looking for an experienced Customer Service Representative. The ideal candidate will have a strong attention to detail, strong verbal communication skills, the ability to multitask, and a sense of urgency to accomplish Company goals. Candidates should possess a background in sales, customer service and have experience with computer programs including working knowledge of Microsoft Office and Outlook.
Responsibilities:
1. Ensure we meet customer needs and maintain a high level of service.
2. Efficiently and courteously process customer telephone and email inquiries.
3. Provide accurate, timely, and complete quotes and order acknowledgements to customers.
4. Gather competitive information from customers and suppliers.
5. Positively interface with Customer Service, Manufacturing, and other staff.
6. Identify and articulate customer needs.
7. Support sales activities and quotes in a fast-paced sales environment.
8. Efficiently process information using Microsoft Excel and proprietary software
9. Support outside Sales Representatives in sales activities.
10. Answer customer and supplier telephone inquiries.
Requirements:
1. High school diploma / Business Degree Preferred.
2. Strong written and verbal communications skills.
3. Knowledge of general customer service principles, practices, and administrative procedures.
4. Experience in retail, distribution, customer service, accounting, or sales is preferred.
5. Excellent organizational, time management and problem resolution skills.
6. Ability to prioritize tasks and follow up with supervisors on completion of tasks.
7. Ability to adapt to rapidly changing conditions and/or environment.
8. Strong interpersonal and leadership qualities.
9. Computer literacy in Microsoft Office programs including MS Outlook.
10. Experience conducting analysis using MS Excel, preferred.
11. Previous experience working in a high performance team setting, preferred.
12. Detail-oriented, highly organized, productive team player.
13. Ability to quickly learn additional propriety Company software.
14. Business acumen and a clear understanding of value-added distribution.
Work Environment:
Office setting with friendly, team oriented staff.
Normal Work Hours are from 8 AM to 5 PM Monday through Friday
Candidates should anticipate a very fast-paced productive environment.
Physical requirements include sitting, standing, and/or walking up to 8 hours per day.
Compensation:
Pay rate ranges from $24,000 - $41,000. Full benefits package. Profit sharing paid tri-annually. Additional details to be provided to qualified candidates.
Job Type: Full-time

Please be sure to mention you found this position on KsJobsLink.com

Location:

G.L. Huyett
1215 East 8th Street
Minneapolis KS 67467

Contact Information:

1215 East 8th Street
Minneapolis, Kansas 67467
E-mail Your Resume
Fax: 785.392.9298
Job Link: Apply Here

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